How to Set Up a Business Email with Your Custom Domain on MokohHost

A business email with your custom domain enhances professionalism and credibility, making your business appear more trustworthy and efficient.

However, as customers become more cautious about email interactions, a branded business email reassures them of your legitimacy. It builds trust, strengthens your brand’s reputation, and gives you greater control over your communications.

In this article, you’ll learn how to create and set up your business email with a custom domain on Mokohhost.  

Why You Should Have a Business Email

Having a business email  in this digital age is one of the investments that you can make for your business, here are some reasons why:

• A custom email makes your business appear more professional.
• A custom email with your business name helps with brand recognition and consistency.
• A custom email helps to improve SEO and online visibility.
• A business email helps with business security, making it difficult for fraudsters to impersonate your business. 

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What You Need to Have Before you Start

To set up a business email with your custom domain, you need a domain name and If you don’t already have one, you can purchase one at mokohhost.com.

Follow these steps to set up your business email using MokkhoHost:

Step 1: Visit MokohHost

• Go to mportal.mokohhost.com
• Create an account or log in to your existing account.

Step 2: Navigate to Services

• Click on “Services” in the navigation bar.

Step 3: Select “Order New Services”

• A modal will pop up on the screen. Click on “Order New Services”

Step 4: Choose Business Email

• Browse the options and select “Business Email” to get started.

Step 5: Select a Payment Plan

• Under “Business Email” you’ll find different pricing plans.
• Click on your preferred plan and select it.
• Choose to pay annually, semi-annually, quarterly, or monthly.

Step 6: Configure Your Domain

• Enter your domain name to proceed.
• If you don’t have a domain, you can click on:
  
  Register a new domain
  
  Transfer an existing domain
  
• If you own a domain with MokohHost or a different provider, you can click on:
  
  Use an already owned domain

Step 7: Enter Billing Details

• Provide your billing details.

Step 8: Review and Complete Your Order

• Double-check your order details.
• Selected a payment method and complete the purchase.
• You will be redirected to a confirmation page once your order is placed.

Step 9: Navigate to Your Business Email

• Click on “Continue to Client Area”
• Navigate to “Services”, then “My Services”.
• Click on the Business Email you just purchased.
• Under “Email Management”, click on “Manage Email Accounts”

Step 10: Create Your Email Address

• Click on “Create User”
• Enter the necessary user details and click “Add”.

Step 11: Get MX and SPF Records

• Check the email address you used to sign up on MokohHost for an email that contains the business email MX and SPF records.

Step 12: Set Up DNS

• Go to the navigation bar, and click on “Domains” and select “My Domains” from the dropdown.
• This will display all domains associated with your account.

Step 13: Select Your Domain

• Click on the domain you used to set up the Business Email (e.g., mokohtek.com).

Step 14: Manage Your Domain

• Click on the three-dot menu at the side of the domain and select “Manage Domain”

Step 15: Configure DNS Records

• Click on “DNS Management”

• Fill out the required fields.
• Under “Record Type” select “MX [Mail]”
• For the address, refer to the email that contains your MX and SPF records.
• To add the SPF record, do the same thing but select “SPF [txt]” on “Record Type”.
• Click “Save Changes”.
• Repeat for all the MX records and the SPF record.

Step 16: Log In to Your Business Email

• On your Business Email product page, under “Email Management”.
• Click on Log in to OX App Suite.
• Enter your business email address and password.
• You’re now ready to send and receive emails.

Step 16: Email Client Settings

To configure your email account within an email application (i.e, Gmail, Edison Mail), use the information below:

Usage Instructions:

• IMAP, POP3, and SMTP require authentication.
• IMAP email access coordinates between the server and your mail application. Messages that have been read/deleted/replied to will show up as such, both on the server and in the mail application.
• POP3 does not coordinate with the server. Messages marked as read/deleted/replied to in the mail application will not show up as such on the server. This means that future mail downloads with POP3 will show all messages as unread.
• Outgoing mail is sent using SMTP.
• We recommend using POP3 over SSL/TLS or IMAP over SSL/TLS since they provide increased security for your interactions with the remote mail server.

Conclusion

Setting up a business email with a custom domain enhances your credibility while giving you complete control over your communications. It also allows you to manage and track interactions more efficiently, ensuring a professional and organized approach to your business.

Plus, setting up your business email allows you to set up professional email addresses for your business or personal use. The process is seamless and straightforward, making it easier to get started.